Refund Protect

Sustainable Hospitality Growth: Scaling Operations While Keeping the Focus on Exceptional Guest Care

Linked Travel Vulnerability: Protecting Brand Trust in Multi-Product OTA Bookings

The Anatomy of a Disrupted Journey: Looking at Passenger Experience Beyond the Seat

The Cost of Hesitation: Understanding the Modern Event Booking Lifecycle

Turning Booking Anxiety Into Revenue | Protect Group

The Anxiety Economy | Why Baskets Disappear at Checkout

Clear > Clever: Why Legalese at Checkout is Your Biggest Conversion Killer

What is Booking Anxiety? The Invisible Conversion Killer

Closing the Loop: How to Turn Checkout Trust into Booking Retention

Ticket Protection by Design: How to position third-party ticket protection so it feels like a service, not a “gotcha” moment

The refund advantage: Where PSPs will win in 2026

Ancillaries without fatigue

2026 Travel and hospitality trends: What’s next and why protection matters

Direct bookings: The most undervalued asset in hospitality

The impact of automated AI on refund management

Beyond speed: Seamless integration

Value-added services: The untapped advantage in PSP (Payment Service Provider) differentiation

Modern airline retailing: using data, parametrics and smart ancillaries to actually serve your passengers

The hidden cost of non-refundable bookings

The science of customer confidence for payment service providers (PSPs)