Transportation

Turn booking confirmation into confirmed trips

With Refund Protect for Transportation, your passengers can upgrade to a refundable journey while you earn revenue and reduce cancellation handling at zero cost to you.

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How we support the industry

Covering flights, train tickets, ferry tickets, and vehicle hire, we can provide protection and ancillaries for every mode of pre-booked transport. Our solutions enhance travel experiences, ensure security, and promote sustainability while generating additional revenue for your business.

At Protect Group, we understand the journey that airlines are going on as truly customer-centric, digital retailers in a world of offers, orders and product catalogues. We focus on getting the back-end tech right to deliver best in-class products, services and experiences to your customers. As an airline industry veteran, I have a deep understanding of the ecosystem, technology and partnerships needed to deliver this.
Nick Ashton
Global Airline Lead
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Why offer
Refund Protect?

Travellers today need assurance. Whether it’s a missed train, ferry delay, or a sudden illness, Refund Protect lets them book knowing they’re covered and you’re not losing out.

Your guests are protected. Your revenue is guaranteed.

Key benefits for you:

  • Works across airlines, rail, coach and ferry
  • Earn from every refundable upgrade
  • Fully integrated into your checkout flow
  • Smart Pricing to maximise conversions
  • Real-time reporting and dashboards

Key benefits for your passengers:

  • Refunds for medical, transport and family issues
  • 4-hour average process time
  • Global support and multilingual service
  • Improved trust and satisfaction across your platform
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Our expertise

Curated travel experience

Our solutions make your services more attractive by delivering personalised, curated offers that show your customers you care about their journey.

AI-powered personalisation

We utilise AI technology to deliver tailored content and curated offers, optimising customer satisfaction and boosting conversion rates.

Seamless API integration

Our easy-to-integrate technology solution streamlines the process, enabling transportation companies to offer enhanced services quickly and efficiently through a single integration.

Customer experience excellence

Our rapid AI-driven fulfilment ensures your customers receive support and services promptly, enhancing their journey and ensuring a stress-free experience.

Case studies

A portfolio built for purpose

Contact Nick Ashton

Complete the form and let's talk about how we can help you increase revenue with Refund Protect.

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