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Financial services

Embedded protection solutions

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Sarah Gorton

Financial Services Lead

Nearly 30 years experience in banking, payments credit and premium financial ancillaries working in large corporates such as, Experian, CPP and Racal with responsibility for business development into totally new market sectors. More recently, this expertise has been applied to smaller insurtechs, fintech, startups and scaleups expanding their reach and driving growth -  resulting in two successful exits  

Sarah takes immense pleasure in uncovering and capitalizing unexplored areas of growth and crafting and executing upon go to market strategies.

Living in the UK with her husband, outside of work she is a passionate equestrian and competes in a variety of disciplines but especially dressage.

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about

Our embedded protection solutions unlock new revenue streams and create better customer experience. We have solutions for credit cards, packaged bank accounts, payments and insurance, all designed to help you differentiate and meet the expectations of a new generation of banking customers.

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Having worked in financial services for a long time I have seen the power that ancillary products can have on profit and customer loyalty. As the FS market continues to consolidate players are all struggling with falling margins and increasing competitive pressure. Embedding products like Refund Protect can help offset margin declines and help players to stand out with a unique customer offer of their own.

Sarah Gorton

Financial Services Lead

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Our expertise

Opportunity to differentiate

Our solutions make your services more attractive by delivering protection solutions either as embedded services or as paid for upsells served at the optimal point of relevance.

AI powered personalisation

We utilise AI technology to deliver tailored content and personalised offers, optimising customer satisfaction and boosting conversion or usage rates.

Seamless API integration

Our easy-to-integrate technology solution supports a range of financial services companies to provide embedded services quickly and efficiently, through a single integration.

Customer experience excellence

Our rapid AI-driven fulfilment ensures your customers receive support and services promptly, enhancing their journey and ensuring a stress-free experience.

A portfolio built for purpose

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Give your customers peace of mind with Refund Protect. It's a fully managed service offering dynamic, real-time pricing, seamless integration, and a comprehensive ticket refund solution. Using a single booking widget, we're enhancing satisfaction and boost revenue.

Dynamic pricing for higher conversions
Global availability
Full ticket refunds
Seamless integration
Seamless integration

Why clients choose us

Outstanding customer satisfaction

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Outstanding business satisfaction

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You’re in good company