Events and ticketing

The 4 Data Signals Every Ticketing Platform Should Track to Elevate Customer Experience

The rising cost of booking inflexibility: Why customers expect refund options

The ROI of Solving Booking Anxiety: The Nuweb Case Study

What is Booking Anxiety? The Invisible Conversion Killer

Closing the Loop: How to Turn Checkout Trust into Booking Retention

Ticket Protection by Design: How to position third-party ticket protection so it feels like a service, not a “gotcha” moment

From booking to arrival: The booking anxiety curve

Ancillaries without fatigue

What airlines can learn from the event industry about refund protection

Refundable ticket options are no longer optional for businesses

How Protect Group helps its Partners sell more tickets: A comprehensive look at driving revenue and customer trust

The rise of refundable tickets: Introduction to Refund Protect