Leading property management software provider, Resly, partnered with The Protect Group to integrate Refund Protect into its direct booking platform. With a strong focus on innovative solutions for simplifying property management, Resly sought a solution that would still offer guests flexibility while helping property managers reduce the impact of cancellations on their revenue.
Founded in 2020 and headquartered in Bundall, Queensland, Resly is a trusted partner in property management, offering an all-in-one platform that combines advanced technology with simplified trust accounting. Tailored for management rights operators and short-term rental managers, Resly streamlines complex processes to ensure compliance, efficiency, and a seamless experience for property managers.
Website: www.resly.com.au
Key stakeholder: Megan Armfield
Founded: 2020
Industry: Hospitality & Property Management
HQ: Bundall, Queensland, Australia
Company size: 11-50
Protect Group’s team collaborated with Resly’s leadership to introduce Refund Protect, demonstrating how this product could enhance booking confidence for guests and property managers alike.
During the initial meetings, Protect Group showcased the Refund Protect widget, illustrating how it could be seamlessly integrated into Resly’s existing platform.
Communication was streamlined through Slack, enabling quick updates, clarifications, and efficient collaboration throughout the integration process.
The integration process was completed within two weeks. Protect Group monitored testing phases closely, providing proactive guidance to ensure a smooth rollout.
Resly officially launched Refund Protect after a brief testing period, marking a significant milestone as the first hospitality platform to introduce this technology.
