With Refund Protect for Transportation, your passengers can upgrade to a refundable journey while you earn revenue and reduce cancellation handling at zero cost to you.
Covering flights, train tickets, ferry tickets, and vehicle hire, we can provide protection and ancillaries for every mode of pre-booked transport. Our solutions enhance travel experiences, ensure security, and promote sustainability while generating additional revenue for your business.
Nick’s background has primarily been with airlines, covering 15 years at British Airways, Qatar Airways, Virgin Australia and Vueling, mainly in Alliances functions. He then moved into the world of #traveltech with Dohop, where he focused on leveraging technology to improve airline partnerships and the customer experience.
He is passionate about developing airline retailing, the curated offer, connectivity and intermodality. At Vueling and Dohop, Nick lead IATA's Intermodal working group and has lectured on the subject at Coventry and Cranfield University. He has contributed thought leadership pieces to academic books and is regularly invited to speak at industry events.
Nick is a bit of an #avgeek / #traingeek, passions he shares with his 4 children, but his first love is cricket which he plays, coaches and watches avidly. Liverpool FC also compete for his affection, and he is a keen cyclist and runner. If you catch him on any of these subjects, be prepared for long, in-depth conversations.
Travellers today need assurance. Whether it’s a missed train, ferry delay, or a sudden illness, Refund Protect lets them book knowing they’re covered and you’re not losing out.
Your guests are protected. Your revenue is guaranteed.
Our solutions make your services more attractive by delivering personalized, curated offers that show your customers you care about their journey.
We utilise AI technology to deliver tailored content and curated offers, optimizing customer satisfaction and boosting conversion rates.
Our easy-to-integrate technology solution streamlines the process, enabling transportation companies to offer enhanced services quickly and efficiently through a single integration.
Our rapid AI-driven fulfilment ensures your customers receive support and services promptly, enhancing their journey and ensuring a stress-free experience.