Apa itu Harga Cerdas?

Smart Pricing adalah mesin penetapan harga milik Protect Group, yang dikembangkan oleh Tim Data internal kami untuk mengoptimalkan pengembalian dana dan meningkatkan harga secara real-time. Ini menggunakan model pembelajaran mesin canggih untuk memadukan wawasan perilaku, kinerja historis, dan faktor kontekstual untuk menentukan titik harga terbaik untuk setiap pemesanan, mengoptimalkan konversi dan mendorong pendapatan tanpa mengorbankan keberlanjutan komersial.

Unlike static pricing models, Smart Pricing adapts to each Partner’s booking environment. It considers a wide range of variables, including:

  • Booking patterns and timing (e.g., early-bird vs last-minute)
  • Vertical-specific behaviours (transport, ticketing, travel, etc.)
  • Historical conversion
  • Event or travel dates and seasonality
  • Customer segments
  • Additional Partner-specific features 

By analysing these inputs, we create pricing that feels relevant and fair to customers, while still delivering strong financial performance for our Partners. Smart Pricing is not one-size-fits-all; it’s an intelligent, evolving system that ensures Refund Protect remains effective, competitive and sustainable across all verticals.

Whether you're offering Refund Protect on concert tickets, ferry crossings, or hotel rooms, Smart Pricing makes sure the offer is both compelling and commercially sound.

Powered by data. Tailored to performance

No two Partners are the same, and neither are their customers. Smart Pricing ensures that the Refund Protect offer feels fair and relevant for each customer, whether they’re booking a flight, concert ticket, or hotel stay.

1. Real-time optimisation

We continually analyse performance across markets, verticals, and product types to refine pricing models for maximum conversion.

2. Personalised pricing per Partner

We apply a partner-specific methodology, tailoring pricing to your booking flow, customer profile and commercial targets.

Built by experts

Our data science and analytics team works at the intersection of pricing strategy, behavioural economics, and machine learning. Their mission? To constantly evolve Smart Pricing to meet changing consumer expectations and ensure partner success.

Meet the Head of Data Science

Ruairi adalah Kepala Ilmu Data di Protect Group, di mana ia memimpin kelompok analis data dan ilmuwan berbakat yang mengembangkan algoritma dan wawasan yang mendukung penawaran produk kami.

Sebelum bergabung dengan Protect, Ruairi memperoleh gelar PhD dalam Bioenergetika Komputasi dari University of Leeds. Dia kemudian menghabiskan beberapa tahun bekerja pada rekayasa data skala besar dan proyek ilmu data di sektor kesehatan masyarakat.

Di waktu luangnya, Ruairi suka menjelajahi taman nasional hujan di Inggris Utara bersama teman dan keluarga. Anda akan sering menemukannya berlari, hiking, atau bersepeda melalui pemandangan indah ini.

Ruairi O'Driscoll
Head of Data Science

Anda berada di perusahaan yang baik