Protect Group

Your trusted Partner in refundable tickets

Our secure, AI-powered platform is trusted by over 400 top brands to deliver fully refundable bookings and ancillary solutions. From airlines to ticketing, hospitality, travel, and financial services, we make it simple for our Partners to offer customers a great ticket purchase experience. Wherever tickets are sold, we’re ready to help.

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A portfolio of choice

Explore our diverse range of services, products and ancillaries designed to meet the needs of global industries.

about protect group

A chance to do things differently...

We saw an opportunity to shake things up which is why we're leveraging smart technology to create a platform that delights today’s customers and drives incremental revenue for your business.

The result? A solution that enhances your customer booking journey and bottom line.

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Introducing the Content Intelligence Platform

An intelligent way to optimise Refund Protect performance at checkout.

Not all customers behave the same; so why should your pricing and content?

Our Content Intelligence Platform continuously tests, learns and improved the content and price shown to your customers. Built by our expert data team, it increases your uplift, protect margins, and maximise revenue without lifting a finger.

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When we say “we’ve got you,” we mean it.

Our Pulse Platform and services empower industries, from event ticketing to airlines, to improve their customer experiences. Find out more about our technology or get in touch to book a demo and see how our services can increase your bottom line while reducing customer booking anxiety.

You’re in good company